Terms & Conditions

These Terms & Conditions ("Terms") govern your access to and use of the website tiyno.com ("Website") operated by Tiyno ("Company", "we", "us", "our"). By accessing or using the Website, placing an order, or otherwise using our services, you ("you", "your", "user") agree to be bound by these Terms. If you do not agree, please do not use the Website.

1. Eligibility

1.1 You must be at least 18 years of age, or accessing the Website under the supervision of a parent/legal guardian, to place an order or transact on the Website.

1.2 By using the Website, you represent that you have the legal capacity to enter into a binding contract.

2. Account Registration

2.1 You may be required to create an account to place an order. You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.

2.2 You agree to provide accurate, current, and complete information during registration and checkout, and to update such information as needed.

3. Products, Pricing & Availability

3.1 We make reasonable efforts to display accurate product descriptions, images, and prices. However, we do not warrant that product descriptions, colours, or other content are error-free.

3.2 All prices are listed in Indian Rupees (INR) and are inclusive/exclusive of applicable taxes as indicated at checkout.

3.3 Products are subject to availability. We reserve the right to limit quantities, discontinue products, or refuse orders at our discretion.

3.4 In the event of a pricing or listing error, we reserve the right to cancel the order and refund any amount paid.

4. Orders & Payments

4.1 Placing an order constitutes an offer to purchase, which is accepted by us upon confirmation and, where applicable, dispatch of the product.

4.2 We accept payments through the methods listed at checkout, including prepaid options and, where available, Cash on Delivery (COD).

4.3 We reserve the right to cancel any order suspected of fraud, unauthorised activity, or violation of these Terms, with a refund of any amount paid.

5. Shipping & Returns

5.1 Shipping timelines and charges are governed by our Shipping Policy. Returns, exchanges, and refunds are governed by our Return & Exchange Policy, both of which form part of these Terms.

6. Intellectual Property

6.1 All content on the Website, including text, graphics, logos, images, product designs, and software, is the property of Tiyno or its licensors and is protected by applicable intellectual property laws.

6.2 You may not reproduce, copy, distribute, or create derivative works from any content on the Website without our prior written consent.

7. User Conduct

7.1 You agree not to: (a) use the Website for any unlawful purpose; (b) attempt to gain unauthorised access to our systems; (c) post or transmit any harmful, defamatory, or infringing content; or (d) interfere with the proper functioning of the Website.

8. Third-Party Links

8.1 The Website may contain links to third-party websites (including payment gateways and social media). We are not responsible for the content, privacy practices, or policies of such third-party sites.

9. Limitation of Liability

9.1 To the maximum extent permitted by law, Tiyno shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Website or products purchased, except in cases of gross negligence or wilful misconduct.

9.2 Our total liability for any claim arising from your use of the Website or a product shall not exceed the amount paid by you for the relevant order.

10. Indemnification

10.1 You agree to indemnify and hold Tiyno, its officers, employees, and affiliates harmless from any claims, damages, or expenses arising from your breach of these Terms or misuse of the Website.

11. Governing Law & Jurisdiction

11.1 These Terms shall be governed by and construed in accordance with the laws of India.

11.2 Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts at Rajasthan, India.

12. Changes to These Terms

12.1 We reserve the right to modify these Terms at any time. Updated Terms will be posted on this page with a revised date, and your continued use of the Website constitutes acceptance of the changes.